FAQ

Questions we get
all the time.

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Pricing & Packages

Money & packages

Our packages start at £499 for a Starter site, £1,499 for Growth and £2,999 for our full Premium build. Enterprise partnerships are priced on request. All prices are one-off, no monthly agency fees. Hosting and domain costs are separate and we discuss these upfront. If you have a larger or more complex project, our project estimator gives you a realistic investment range in around 3–4 minutes.
Yes. Our project estimator is designed exactly for this. Answer 11 questions about your project — type of site, features, content needs, timeline — and you'll get a realistic investment range you can take to a manager or finance team. It takes around 3–4 minutes and doesn't require you to speak to anyone first.
No. We take a 50% deposit when we start work and the remaining 50% is due on launch day. We never ask for full payment before we've done any work.
Our design and build fees are one-off. You will need to pay for hosting (typically £5 15/month) and domain renewal (typically £10 15/year) separately. We help you set these up and are transparent about the costs before you commit.
Yes. If you start on a Starter site and want to expand it later, we can quote for adding pages or features. We'll always tell you upfront what it will cost before doing any work.
Timeline & Process

How it works

Starter sites typically take 5 7 working days. Growth sites take 10 14 days. Premium and custom projects are scoped individually. We always agree a timeline before starting and stick to it.
Your logo (if you have one), any photos or images and an idea of what you want to say. We can help you write copy and suggest free stock photography if needed. We try to make it as easy as possible.
It depends on the platform we build on. For most small business sites we use platforms that are easy to update yourself. We also offer a monthly maintenance service from £49/month if you'd rather not deal with it.
Starter: 1 round. Growth: 3 rounds. Premium: unlimited. A "round" means you give us all your feedback at once and we implement everything. In practice most projects are sorted well within the revision allowance.
Technical

The technical stuff

Yes, always. Every site we build is fully responsive it looks great on phones, tablets and desktops. We test on real devices before handing anything over.
Basic SEO is included in all packages page titles, meta descriptions, fast load times and Google Search Console setup. Growth and Premium packages include full SEO optimisation and structured data markup to help you rank for local search terms.
We help you set everything up but we don't act as a middleman for hosting or domains you keep full ownership and pay providers directly. This means you're never locked in to us.
Yes. If you already have a domain we'll connect the new site to it. If you need a new domain we'll help you choose and register one.
Working With Us

Working together

We're based in Edinburgh but work with clients across Scotland, the UK and internationally. Everything can be done remotely calls, design reviews and feedback all happen online. We're happy to meet in person for Edinburgh clients if preferred.
We work through revisions until you're happy. Before we ever start building we share a design mockup for approval so you know exactly what you're getting before a single line of code is written. In the unlikely event we can't reach an agreement, we'll discuss a fair resolution.
We work with all kinds of small businesses shops, contractors, therapists, fitness professionals, restaurants, consultants and more. If you're a legitimate business that needs a website, we can help.

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